Now accepting applications for
Education Director
for JenniferMaker
Please Note: Applications are now open, but may close without notice if we receive too many. If you are interested in this position, act quickly.
Who I'm Looking For
Do you love teaching others and enjoy creating educational materials? Are you a passionate crafter who thrives in a fast-paced remote environment?
I might just have the perfect role for you!
We are looking for a full time salaried employee to help us at JenniferMaker as our Education Director!
This position focuses on the execution of all JenniferMaker products from creation through launch, including quality and revenue. The Education Department is JenniferMaker’s profit center, which requires the person in this position to have an exceptionally strong understanding of the consumer base in order to successfully create products in line with consumers' needs. The ideal candidate will be experienced with leading and/or managing all aspects of the development process, as well as familiar with the JenniferMaker brand.
The person who is right for this position has experience creating usable products with seamless experiences for customers, and can identify real problems faced by users and come up with workable solutions. While perhaps not quite yet an expert, this person does have a basic understanding of crafting (including cutting machine and sublimation crafts), organization, and home decorating.
This position is accountable for: LMA (leadership, management, and accountability of the Education team); product quality; revenue; ebooks, workshops, courses, events, and our membership programs; creating, maintaining, and updating products; and facilitating a product creation schedule.
This position involves a combination of organization, creativity, and follow-through, and it has high expectations for meeting deadlines and attention to detail.
Position Details
Status: Salaried employee (not a contractor position)
Position Type: Full-time
Pay: $62,000 - $85,000 annually
Location: This position is eligible for remote work from anywhere within the United States.
Availability: This position requires working within our general operating hours of 8:00am-8:00pm in the Eastern Time Zone; flexibility and ability to pivot is a must, including weekends, holidays, and some non-traditional hours as needed to accommodate our leisure-based audience.
High Volume Work Periods: Our busiest times of the year are Thanksgiving weekend (the Friday after Thanksgiving through Cyber Monday), December 1 through December 20, and the week after Christmas (December 26 through December 31). During these times, any time off requests will be at the discretion of the CEO, and work schedules and regular days off may be adjusted to accommodate operational needs.
Special Note: As a JenniferMaker employee, you will not be able to engage in any outside activity that could be construed as a conflict of interest, such as running or working on your own or someone else's blog or crafting business.
Responsibilities
- Provide direction to and oversee the daily operations of assigned staff.
- Supervise staff, including scheduling and assigning work, reviewing performance, and recommending salary increases, promotions, transfers, demotions, or terminations.
- Oversees and is responsible for all product creation elements, from the initial conception to final product.
- Prototype and test products for quality to ensure a successful final product.
- Ensure that products are maintained and updated as needed.
- Reviews the work of the product creation team to give guidance and feedback.
- Meet deadlines on time and within budget while managing multiple projects.
- Drive multiple projects through to delivery with the ability to change course as expectations and requirements change.
- Collaborate with marketing to coordinate successful product launches.
- Provide accurate point-in-time view of timeline, budget, scope, resourcing, and progress on all projects being managed.
- Maintains high standards of quality and makes sure only the best work is released.
- Understands that copyrights and ownership for designs created for the JenniferMaker brand will belong to the brand.
- Understands and uses the JenniferMaker products and projects so you can answer questions and support our crafters.
- Effectively communicates with the team and meets with us weekly on Zoom video chats.
- Has the best interest of the JenniferMaker brand in mind.
- Helps us look good to our readers and community.
- Works with minimal supervision.
- Additional duties as required.
Things You've Done in the Past
- Minimum of 5 years experience in consumer-directed instructional product development or related field. At least 3 of these years must have been in a managerial position overseeing employees.
- Preference may be given to candidates who have successfully completed college level design and/or education classes.
- Must possess a strong understanding of the consumer base in order to successfully create products in line with consumers’ needs.
- Hands-on experience with Adobe Creative Suite and other design software.
- Experience with Gmail, Google Drive, Google Sheets, Google Docs, Google Forms, and Facebook (pages, groups, and ads).
- Experience with a Cricut cutting machine and Cricut Design Space.
- Knowledge and understanding of Cricut crafting and sublimation.
- Experience working with a virtual team.
- Project management skills and experience are a plus.
Things I'd Love For You to Know (optional, not required)
Slack
Teachable
WordPress
Note: I'd just like familiarity, not expertise, with how to generally use these tools. If you don't have it but are willing to learn, great!
This Position is NOT For a Person Who:
Already has a lot going on and doesn't have the time and focus to do a quality job
Isn't interested in providing excellence, growing, and learning
Wants to be front and center, rather than working in the background
Is unwilling to go the extra step to make our brand look good to our readers and community, and to reflect our Core Values
Needs immediate supervision, firm structure, and frequent feedback
Will take community problems or complaints personally
Has unreliable Internet or computer access (you must have your own Mac or Windows desktop or laptop for this position -- ChromeBooks and tablets will not get the job done)
Wants to learn how to blog or run a business from Jennifer. As an employee, you will not be able to have your own blog or craft-related business, as that would be a conflict of interest and split your focus. This position requires 100% focus on growing the JenniferMaker brand and community.
This Position IS For a Person Who:
- Works smarter - looks for ways to automate and simplify without sacrificing quality, is a good steward of our resources (money, time, supplies, talent, etc.)..
- Loves to rise above and offer solutions - doesn’t just complain, offers a solution and takes the high road.
- Is real and "Jenuine” - is authentic, open and honest, trustworthy, does the right thing.
- Expects and strives for excellence always - has high standards, always tries to be better, doesn’t settle for less.
- Is driven to grow - is open to change and learn, makes decisions for the greater good.
- Knows our word is our bond - does what we say, doesn’t make a promise we can’t keep.
- Is compassionate - considers how our actions impact others, is empathetic.
- Exhibits professional behavior and leads by example with a high level of integrity.
- Has superior verbal and written communication and interpersonal skills.
- Has superior managerial and diplomacy skills - proven team leader and builder.
- Can articulate expectations well and turn hard conversations into positive outcomes.
- Has experience dealing with different personality types and mindsets.
- Is able to independently plan, monitor, and execute product creation schedules.
- Is able to work in cross matrixed teams and influence decisions with minimal formal authority.
- Has excellent follow-through with the ability to meet deadlines.
- Has an aptitude in problem solving.
- Desires to work as a team with a results driven approach.
- Has a great feel for the JenniferMaker brand and what our people want from it.
- Is highly resourceful and quickly learns the how and where to get things done.
- Is able to follow directions or innovate as needed.
- Is responsive and proactive rather than reactive.
- Can anticipate needs ahead of time and is able to foresee the impacts of decisions across various departments and projects.
- Takes the initiative and doesn’t need to have their hand held.
- Has a great attention to detail and brand quality.
- Is highly creative.
- Is highly organized but moves quickly.
- Takes ownership and pride in their work.
- Is not afraid of new challenges.
- Loves learning new things and can implement new ideas quickly.
- Adapts very well to changes on-the-go.
- Is technology savvy but is willing to ask for help if needed.
- Can handle direct feedback without getting their feelings hurt.
- Can juggle lots of moving pieces while staying focused and collected.
- Is willing and able to complete training and learn new systems.
- Understands their role and works as part of a team for the good of the JenniferMaker brand.
- Follows protocol and proper channels even when faced with challenges.
Why Should I Be Interested in This Career?
You’ll get to work in a fun business that helps change and improve people’s lives through their handmade creations.
You’ll get to work with an awesome team of people who make things happen!
You will have the resources you need to do your job well.
You will get answers to any and all questions you have.
You'll have access to an AMAZING comprehensive benefits package including medical, dental, vision, life, short-term and long-term disability, 401(k), paid time off, and MUCH more!
You’ll have the flexibility and freedom to work from home.
You’ll be paid to do the things you already LOVE and ROCK!
Why This Job is Important
This position will identify real problems faced by our community and come up with workable solutions by creating usable products with seamless experiences, while sharing the JenniferMaker story and vision, and promoting our brand.
You will be responsible for creating, maintaining, and updating products, including overseeing quality, revenue, and scheduling of products, as well as leading, managing, and holding the Education team accountable for results.
Brand quality and making everything work seamlessly is the foundation to our expansion and growth long term.
Questions before you apply? Please email Karla, our HR Hero, at karla@jennifermaker.com
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