Now accepting applications for
Operations Director / Integrator
for JenniferMaker
Please Note: Applications are now open, but may close without notice if we receive too many. If you are interested in this position, act quickly.
Who I'm Looking For
Are you a passionate crafter who thrives in a fast-paced remote environment, enjoys improving processes, and integrating the functions of a small business team? Are you an effective communicator ready to partner with our Visionary to faithfully execute our business plan, achieve P&L objectives, and champion our Core Values?
I might just have the perfect role for you!
We are looking for a full time salaried employee to help us at JenniferMaker as our Operations Director/Integrator!
This position is accountable for P&L, forecasting, and budgeting; harmonious integration and communication; processes, systems, and special projects; creating and managing the master schedule; as well as leadership and management of the JenniferMaker leadership team.
You will be an expert at developing and executing business plans, and achieving or exceeding P&L objectives. The ideal candidate will be a strong leader, success driven, a realistic problem solver, and an open communicator who is experienced with leading and/or managing all aspects of a business, as well as familiar with the JenniferMaker brand and the Entrepreneurial Operating System (EOS).
The person who is right for this position is ambitious and goal-focused, can pivot quickly and easily, and is a forward-thinking Maker.
This position involves a combination of organization, creativity, attention to detail, communication, and follow-through, and it has high expectations for meeting deadlines.
Position Details
Status: Salaried employee (not a contractor position)
Position Type: Full-time
Pay: $90,000 - $120,000 annually
Location: This position is eligible for remote work from anywhere within the United States.
Availability: This position requires working within our general operating hours of 8:00am-8:00pm in the Eastern Time Zone; flexibility and ability to pivot is a must, including weekends, holidays, and some non-traditional hours as needed to accommodate our leisure-based audience.
High Volume Work Periods: Our busiest times of the year are Thanksgiving weekend (the Friday after Thanksgiving through Cyber Monday), December 1 through December 20, and the week after Christmas (December 26 through December 31). During these times, any time off requests will be at the discretion of the CEO, and work schedules and regular days off may be adjusted to accommodate operational needs.
Special Note: As a JenniferMaker employee, you will not be able to engage in any outside activity that could be construed as a conflict of interest, such as running or working on your own or someone else's blog or crafting business.
Responsibilities
- Effectively collaborates with the Visionary/CEO and stays on the same page. Maintains a high level of mutual respect with the Visionary/CEO. Realizes the unique contributions and ideas that the Visionary/CEO has, and possesses an ability to filter and translate those ideas into functional plans for the company.
- Demonstrates a relentless obsession with values alignment, focus, simplicity, and clarity.
- Faithfully executes the business plan, achieving or exceeding planned P&L objectives.
- Develops and monitors key performance indicators (KPI’s) to track company performance.
- Leads, manages, and holds the leadership team accountable for achieving agreed-upon commitments.
- Leads weekly L10 meetings and drives the EOS initiative across the organization.
- Collaborates with departments to identify areas for process improvement, streamlining operations, and enhancing productivity.
- Recommends risk management strategies, fiscal controls, policies, and operational improvements to ensure the attainment of company V/TO objectives.
- Integrates all major operating functions of the business. Ensures everyone is rowing together in the same direction. Models the way, always working toward the greater good of the business, including being transparent and taking ownership.
- Resolves issues effectively—seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner. Ensures the leadership team is healthy, functional, and cohesive.
- Ensures that everyone is truly following, and adhering to, the company’s core processes and operating system with consistency. Demonstrates effective project management skills.
- Confirms that all key messages are properly and consistently cascaded across the organization. Inherently ensures that everyone is in the know. Verifies that a high level of effective communication exists throughout the organization. Encourages knowledge sharing.
- Meets deadlines on time and within budget while managing multiple projects.
- Drives multiple projects through to delivery with the ability to change course as expectations and requirements change.
- Oversees and coordinates successful product promotions and launches.
- Maintains high standards of quality and ensures only the best product is released.
- Understands that copyrights and ownership for designs created for the JenniferMaker brand will belong to the brand.
- Understands and uses the JenniferMaker products and projects so you can answer questions and support our team members and community.
- Effectively communicates and interacts with all team members and meets with us weekly via Zoom.
- Has the best interest of the JenniferMaker brand in mind.
- Helps us look good to our readers and community.
- Works with minimal supervision.
- Additional duties as required.
Things You've Done in the Past
- Minimum of four years experience in an Integrator/Operations Director or similar role.
- Experience in a fast-paced small business or entrepreneurial environment.
- Displayed experience contributing to company growth and increasing revenue.
- Experience working with a virtual team.
- Knowledge and understanding of crafting.
Preference may be given to candidates who have:
- experience as an EOS Integrator;
- a four-year Business degree;
- experience with employee development, Human Resources, and financial responsibilities;
- proven experience driving culture improvement; and/or
- have a passion for crafting!
Things I'd Love For You to Know (optional, not required)
Slack
Google Workspace
Note: I'd just like familiarity, not expertise, with how to generally use these tools. If you don't have it but are willing to learn, great!
This Position is NOT For a Person Who:
Already has a lot going on and doesn't have the time and focus to do a quality job
Isn't interested in providing excellence, growing, and learning
Wants to be front and center, rather than working in the background
Is unwilling to go the extra step to make our brand look good to our readers and community, and to reflect our Core Values
Needs immediate supervision, firm structure, and frequent feedback
Will take community problems or complaints personally
Has unreliable Internet or computer access (you must have your own Mac or Windows desktop or laptop for this position -- ChromeBooks and tablets will not get the job done)
Wants to learn how to blog or run a business from Jennifer. As an employee, you will not be able to have your own blog or craft-related business, as that would be a conflict of interest and split your focus. This position requires 100% focus on growing the JenniferMaker brand and community.
This Position IS For a Person Who:
- Works smarter - looks for ways to automate and simplify without sacrificing quality, is a good steward of our resources (money, time, supplies, talent, etc.)..
- Loves to rise above and offer solutions - doesn’t just complain, offers a solution and takes the high road.
- Is real and "Jenuine” - is authentic, open and honest, trustworthy, does the right thing.
- Expects and strives for excellence always - has high standards, always tries to be better, doesn’t settle for less.
- Is driven to grow - is open to change and learn, makes decisions for the greater good.
- Knows our word is our bond - does what we say, doesn’t make a promise we can’t keep.
- Is compassionate - considers how our actions impact others, is empathetic.
- Exhibits professional behavior and leads by example with a high level of integrity.
- Understands the importance of confidentiality and trustworthiness.
- Has superior verbal and written communication and interpersonal skills.
- Has superior managerial and diplomacy skills - proven team leader and builder.
- Can articulate expectations well and turn hard conversations into positive outcomes.
- Has experience dealing with different personality types and mindsets.
- Is able to innovate with historical perspective.
- Is able to influence decisions with minimal formal authority.
- Is able to analyze data and make data-driven business decisions quickly.
- Has excellent follow-through with the ability to meet deadlines.
- Has an aptitude in problem solving.
- Desires to work as a team with a results driven approach.
- Has a great feel for the JenniferMaker brand and what our people want from it.
- Is highly resourceful and quickly learns the how and where to get things done.
- Is responsive and proactive rather than reactive.
- Can anticipate needs ahead of time and is able to foresee the impacts of decisions across all departments and projects.
- Takes the initiative and doesn’t need to have their hand held.
- Has a great attention to detail and brand quality.
- Is highly creative.
- Is highly organized but moves quickly.
- Takes ownership and pride in their work.
- Is not afraid of new challenges.
- Loves learning new things and can implement new ideas quickly.
- Adapts very well to changes on-the-go.
- Is technology savvy but is willing to ask for help if needed.
- Can handle direct feedback without getting their feelings hurt.
- Can juggle lots of moving pieces while staying focused and collected.
- Is willing and able to complete training and learn new systems.
- Understands their role and works as part of a team for the good of the JenniferMaker brand.
- Follows protocol and proper channels even when faced with challenges.
Why Should I Be Interested in This Career?
You’ll get to work in a fun business that helps change and improve people’s lives through their handmade creations.
You’ll get to work with an awesome team of people who make things happen!
You will have the resources you need to do your job well.
You will get answers to any and all questions you have.
You'll have access to an AMAZING comprehensive benefits package including medical, dental, vision, life, short-term and long-term disability, 401(k), paid time off, and MUCH more!
You’ll have the flexibility and freedom to work from home.
You’ll be paid to do the things you already LOVE and ROCK!
Why This Job is Important
This position will collaborate with our Visionary/CEO and effectively communicate with the entire team to drive the company towards achieving our 10-year target, 3-year picture, annual goals, and quarterly rocks, while sharing the JenniferMaker story and vision, and promoting our brand.
You will be responsible for developing and executing the business plan, achieving or exceeding P&L objectives, and leading, managing, and holding our team accountable for results.
Brand quality and making everything work seamlessly is the foundation to our expansion and growth long term.
Questions before you apply? Please email Karla, our HR Hero, at karla@jennifermaker.com
Copyright JenniferMaker • Privacy Policy & Disclosure • Accessibility Statement • Terms of Use • Contact Us